Frequently asked questions

The options available to you appear at checkout and commonly include major credit cards and digital wallets. Available methods can vary slightly by device and location.

Yes. Payments are processed through encrypted, PCI-compliant providers, and Luna Sol Wellbeing does not store your full card details on our own systems.

The product price, tax, and shipping shown at checkout are the total you pay us. You may also see optional charges you choose yourself, such as White Glove delivery, or costs tied to a later return, such as return shipping or a restocking fee. We always explain these before you commit.

Yes, please do. Heat therapies (infrared sauna, hot tub), cold exposure, and PEMF each carry considerations for people who are pregnant, have cardiovascular conditions, have implanted medical devices such as pacemakers, or are managing other health conditions. A quick conversation with your physician is always the right first step.

No. All content, practices, and products from Luna Sol Wellbeing are offered for general wellness and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical or mental-health care.