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Frequently asked questions

Can I speak with someone for personalized guidance?

Yes, always. Choosing a wellness device while you’re caregiving or grieving is not a decision to make alone in a browser tab. Reach us at support@lunasolwellbeing.com or 866-696-5862, Monday to Friday, 9 AM to 5 PM Eastern, and we’ll help you think it through.

How do I choose the right device for where I am right now?

Start with your Spiral Assessment result, which points to the phase that matches how you’re doing today. Each product page notes its phase, space, budget, and setup needs. If you’d rather talk it through, we’re here for that.

Is your product guidance medical advice?

No. Our team can help you compare devices, understand features, and plan for delivery and space, but that guidance is informational, not medical. Please check with your physician about what’s right for your health, especially before starting heat, cold, or PEMF practices.